Can start ASAP CSR Voice International healthcare Account

Sagility Philippines B.V. Branch Office

On-site - Quezon City Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Responsibilities

• Handle inbound/outbound customer calls for voice support
• Investigate and conduct root cause analysis for inquiries received from patients and patient representatives
• Responsible for accurately documenting steps taken and next steps needed to provide resolution.

Qualifications

• College graduate with/without work experience.
• At least 2 years in college (72 units) with 6 months BPO or customer service related experience.
• Amenable to work onsite.

Skills & Attributes:

• Customer Service
• English Language
• Team Player
• Strong Work Ethic
• Accou...