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CALL CENTRE MANAGER – LEGAL RECOVERIES (HOME LOANS & VAF)

Company

Ergasia Placements

Location

South-Africa, South-Africa

Type

Full-time

Minimum Requirements

  • Minimum 10 years' experience within a banking, legal recoveries or financial services collections environment.
  • Minimum 5 years' experience in a supervisory or management role within collections, legal recoveries or secured asset enforcement.
  • Extensive experience managing Home Loan and/or Vehicle & Asset Finance (VAF) legal collections portfolios.
  • Strong understanding of foreclosure, secured asset recovery and legal collections processes.
  • Experience dealing with banking clients and legal recoveries reporting requirements.
  • Proven track record of managing collections teams in a performance-driven environment.
  • Expert-level proficiency in Excalibur.
  • Strong understanding of collections compliance and regulatory requirements.

Key Responsibilities

  • Manage and lead inbound and outbound legal recoveries operations.
  • Drive collections performance...

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