CALL CENTRE MANAGER – LEGAL RECOVERIES (HOME LOANS & VAF)

Pretoria

R24 000 - R32 000 per month (Depending on Experience)

Permanent

Our client, a well-established organisation within the legal recoveries sector, is seeking an experienced and results-driven Call Centre Manager to lead their Legal Recoveries team specialising in Home Loans and Vehicle & Asset Finance (VAF) portfolios.

This opportunity is ideal for a dynamic leader with extensive experience in legal collections, foreclosure processes and secured asset recoveries, who thrives in a target-driven environment and is passionate about driving operational excellence and recovery performance.

Key Responsibilities

• Manage and lead inbound and outbound legal recoveries operations.
• Drive collections performance against recovery targets, service level agreements (SLAs) and operational objectives.
• Oversee Home Loan foreclosure and VAF enf...