Benefits:

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Position Summary
The Call Center Representative is responsible for making outbound calls to prospective leads
generated through studio marketing and referral campaigns. This role is focused on booking intro
classes, increasing show rates, and supporting membership conversion efforts across multiple
locations. The ideal candidate is confident on the phone, goal-oriented, and thrives in a fast-
paced, performance-based environment.

Key Responsibiltiies 

Place outbound calls to new leads and former members to schedule introductory classes.

Follow up with leads using call cadences, scripts, and studio promotions.

Consistently track and report on call activity, booking percentages, and show rates.