Overview

We are excited to launch our Wave 1 CSR Team and are looking for highly motivated individuals to join us. This is a great opportunity to build a rewarding career in customer service with a growing organization.

Position: Customer Service Representative (CSR)

Responsibilities

• Handle customer inquiries and concerns through phone, chat, or email in a professional and timely manner
• Provide accurate information and appropriate solutions to customer issues
• Ensure a high level of customer satisfaction by delivering excellent service
• Maintain confidentiality and data protection standards
• Collaborate with team leaders and support staff to meet performance goals

Qualifications

• High School Graduate (Old Curriculum)
• Open to Fresh Graduates and Career Shifters
• Strong communication and interpersonal skills
• Customer-focused with a positive attitude <...