Call Center Representative (Medical Billing Specialist)

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig | 1-3 Yrs Exp | High/Senior High School | Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Qualifications:

• At least High School Graduate
• With at least 1 year experience in RCM
• Willing to learn and grow in the BPO industry

Key Responsibilities

• Respond to inbound calls, emails, or chat inquiries from patients and healthcare partners
• Schedule, confirm, and reschedule patient appointments
• Verify patient demographics and insurance information
• Provide clear guidance on healthcare services, procedures, and next steps
• Coordinate with clinical teams, providers, and insurance companies to ensure con...