Call Center Representative - Alorica Clark Site - Work Onsite

Urgent: ₱18.5-27.5K monthly, on-site in Pampanga, no experience required, high/senior high school, full-time.

Job Description

Alorica is seeking a Call Center Representative to work onsite in Pampanga. The role offers a competitive salary package, incentives, and benefits.

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Requirements and Benefits

• Competitive salary packages + incentives
• No BPO experience ...