On-site - Muntinlupa 3-5 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle inbound and outbound calls ensuring high-quality customer service.
• Resolve customer queries and issues effectively and efficiently.
• Document all interactions with customers in the required systems.
• Meet and exceed individual and team performance metrics.
• Provide feedback to management on customer issues and concerns.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 3–5 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skil...