Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
 

Job Title: Call Center Customer Service Professional - IV

Job Location: Cary, NC

Shifts and Hours:

• Day Shift: 7:30 AM – 3:30 PM


• Swing Shift: 3:30 PM – 12:00 AM


• Midnight Shift: 12:00 AM – 8:00 AM

Role Overview:

We are seeking an experienced and dedicated Customer Support Specialist to join our fast-paced, 24/7/365 service operations team. In this role, you will serve as the critical bridge between our technology and our customers, utilizing your extensive experience to diagnose technical issues, educate users, and ensure swift, accurate resolutions.

Key Responsibilities: