Strong experience in customer-facing roles with skills in Customer Service Representatives and Customer Support.
Demonstrated ability to maintain high Customer Satisfaction through effective problem-solving and resolution.
Excellent Interpersonal Skills, including clear verbal communication, active listening, and empathy.
Basic to intermediate Computer Literacy, including use of call center software, email, and data entry tools.
Minimum high school education; further education in business, communications, or related fields is an advantage.
Ability to work in rotating shifts, manage time effectively, and perform under pressure in a fast-paced environment.
Fluency in relevant local languages and good command of English for professional communication.
Previous call center or customer support experience is preferred but not mandatory for motivated, trainable candidates.