Crescendo Staffing and Business Consulting Inc.

On-site - Pasay | High/Senior | High School | Full-time

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Overview

We are looking for a detail-oriented and customer-focused Call Center Representative - Voice & Non-Voice (Chat & Email Support) to join our team. In this role, you will communicate with customers primarily through calls, chat, email, and ticketing systems—no phone calls involved. You will assist customers by providing information, resolving issues, and ensuring a positive overall experience.

Location & Employment Type

• Location: Bridgetowne / Pasig / Moa / QC / Alphaland etc
• Employment Type: Full-time | Onsite
• Schedule: Shifting Schedule

Key Responsibilities

• Respond to customer inquiries via calls, chat, email, and messaging platforms.
• Provide accurate information regarding products/services.
• Resolve customer concerns and escal...