Call Center Agent | 6 Months/1 Year Experience
We are seeking for customer-focused and motivated Call Center Agents to join our growing team. As a Call Center Agent, you will handle customer inquiries, provide accurate information about our products and services, resolve concerns efficiently, and ensure every customer has a positive experience.
Key Responsibilities
- Manage incoming calls with professionalism and courtesy
- Assist customers by providing product and service information
- Address and resolve customer concerns promptly and accurately
- Handle account updates, service requests, and related transactions
- Maintain updated records and document customer interactions
- Follow company policies, scripts, and performance standards
Qualifications
- At least 6 months of call center experience
- Willing to work on-site
- High School o...