Overview

We are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate product knowledge, and ensure customer satisfaction by delivering efficient service while adhering to company policies.

Compensation

With Complexity and Rice Allowance + A Signing Bonus.

Job Requirements

• Strong verbal and written communication skills to interact professionally with customers and colleagues.
• At least HS (Old Curriculum) SHS Graduate, College undergrads are welcome to apply (with or without BPO Exp.).
• Ability to manage multiple communication channels (voice, email, chat) and customers simultaneously.
• Ability to learn and retain detai...