Cafe Customer Service Associate | Retail | M&S Cafe | UAE Overview of the role Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues.
What you will do - Uses the Ready to Trade Checklist and product specification checklist to maintain opening standards.
- Ensures products are displayed according to visual display standards for opening and maintained at all times.
- Implements principles of ‘Clean As You Go’ for kit, counters and seating areas.
- Logs equipment failures in line with the checklist provided.
- Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP.
- Maintains a high level of personal and food hygiene at all times.
- Uses knowledge to share and support customers with their purchase, including locati...