Responsibilities

• Investigates and identifies strategies to optimize business operations and services, and inform business decisions.
• Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders.
• Sources business and market data to evaluate the effect of projects on business results.
• Assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results.
• Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.
• Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.
• Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
• Develop...