OVERVIEW

The Business Systems Analyst, in partnership with other members of the Information technology team, is responsible for system/operational maintenance, project implementations and end user support within the Electronic Health Record for applications including (but not limited to) patient registration and scheduling, clinical documentation (Physician, Nursing and Allied Health), order entry and results reporting.

PRIMARY RESPONSIBILITIES

1. User Support
   • Provide end-user support - working with members of the Information Technology team as well as vendors to identify and resolve issues and provide system enhancements in relation to application software. Maintain communication with all parties until a satisfactory resolution is reached
   • Responsible for ongoing support and application availability, including liaison with internal and external support
   • Set up and modification of user accounts and profiles
   • Possess the ab...