Car Park Services Ltd is seeking an organised and motivated Business Support Officer to join our Belfast team.

This is an excellent opportunity to join a well-established organisation recognised with Investors in People accreditation, demonstrating our commitment to developing and supporting our employees.

The successful candidate will play an important role in supporting our appeals, customer communication, and administrative processes while delivering excellent customer service.

Key Responsibilities

• Review and determine Penalty Charge Notices/Parking Charges appeals in line with legal requirements and company procedures
• Monitor appeal outcomes and help identify opportunities for process improvement
• Support debt recovery processes while maintaining a high level of customer service
• Prepare appeal evidence packs and documentation for adjudicators and where neces...