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Business Support Assistant

Company

hays-gcj-v4-pd-online

Location

Birmingham, United Kingdom

Type

TEMPORARY

Your newpany

You will be joining an organisation dedicated to safeguarding and improving oues for children, working closely with partner agencies, including health, education and the police, to ensure children and families receive the right support at the right time.
The role sits within the Contact, Advice and Support Service (CASS) / Multi-agency Safeguarding Hub (MASH), the Trust’s front‑door service, where timely information sharing and accurate decision-making are critical to protecting children.

Your new role

As a Business Support Assistant, you will provide essential administrative and operational support to frontline social work staff within the CASS/MASH service. You will play a key role in processing referrals, managing information, and ensuring safeguarding concerns are progressed efficiently and accurately from first contact.Key responsibilities will include:
  • Monitoring multiple email inboxes and ensuring actions arepleted promptly
  • ...
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