Join a mission-driven healthcare organization dedicated to improving access and quality of care for diverse communities. This role plays a critical part in supporting system transformation initiatives and enhancing provider network operations.
Responsibilities:

* Support migration to a new core claims system (Health Rules Payer - HRP) for Provider Network Operations
* Participate in project meetings across all phases including preparation, testing, and post-go-live activities
* Maintain issue tracking logs and support resolution of provider-related system issues
* Assist in updating process documentation, policies, and procedures
* Prepare executive summaries and communication materials regarding system updates
* Represent leadership in operational and project meetings as needed
* Support provider data quality assurance across multiple platforms including CACTUS, PowerStepp, HRP, and Salesforce
* Monitor and triage provider complaints relat...