As a BPM Intern at Sleek, you will be part of the BPM team under the global COO office, focusing on design and optimization of business processes.
Responsibilities - Support strategic initiatives to provide a delightful and exceptional customer experience
- Support all 3 key business segments in delivering world‑class services
- Support the design and continuous improvement and optimisation of business processes
- Support the development and maintenance of process documentation, including standard operating procedures (SOPs) and process flow diagrams
- Support the delivery of training and e‑learning materials for the team with every new process
- Assist in the organisation and management of the team’s data resources to make them immediately accessible for analysis
- Audit the quality, integrity and comprehensiveness of the data collected
- Ensure that client information is accurately reflected and updated