JOB DETAILS

Developing and implementing strategies that will ensure a positive experience that exceeds guests’ expectations

Work collaboratively with all department managers to make sure operations are running smoothly in tandem with one another

Anticipate all guest needs and respond promptly & accordingly

Establish and maintain standards for staff performance and customer service

Maintaining full knowledge of all inner working of the outlet including outlet policies, specials, availabilities, VIP guests, events, and more.

Staffing the outlet appropriately

Maintain strong vendor relationships in the market that will help the company for purchasing decisions.

Reviewing employee behavior, appearance, and performance

Conducting daily meetings to ensure that all departments are in working order

Manage budgets/expenses, analyze, and interpret financial information and monitor sales and pr...