Line Management

Manage Ancillary Heads of Department with budget awareness, budget management and stock control

Ensure Heads of Departments are producing rotas in accordance with policy

Carry out Supervisions and Appraisals for Heads of Department

Finance

Oversight of resident records

Oversight of resident money in accordance with company policy, including the issuing of monthly statements.

Oversight of the petty cash for the home in accordance with company policy

Where necessary undertake any banking (e.g. paying in and withdrawing resident monies, paying in cheques for fees and cashing petty cash cheques).

Communication to residents, relatives and Head Office if fee reviews result in a required fee change.

Customer service and marketing

Presenting as a smart, professional and welcoming presence to all who come into the home;

Point of contact for all...