Genesis10 is currently seeking a Business Execution Consultant for a contract to hire opportunity with a Global Financial Institution located in Chandler, AZ or Charlotte, NC.

This role is responsible for the governance of hardware and software products that are approaching or have surpassed end of support (EoS). The ideal candidate will leverage ServiceNow and data analytics to identify potential issues, partner with Product Owners and technology teams to ensure remediation plans are in place, and develop executive-level reporting on progress and risks.

Responsibilities:

• Ensure supporting EoS ServiceNow functionality operates as expected and manage enhancements


• Create, prioritize, and clarify user stories for development teams


• Perform testing and validation on new functionality


• Leverage ServiceNow Configuration Management Database (CMDB) data and Power BI...