Ensure there is a relationship forged with every level that play a role in the decision making at the customer site
Identify any possible threats, competitors and consultant influences that may cause the customer to cancel
To consistently meet set net of churn growth targets
Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service
Utilize and incorporate competencies of the services of the âProduct Specialistâ & âProduct Managersâ to ensure that the companies required budgets are met
Foster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.