Business Development: Develop business with new clients. Proactively reach out to potential customers through cold calling, email, networking and other outreach efforts to promote our services and to build consistent rapport and engagement Develop and maintain strong customer relationships through consistent follow-up and excellent customer service Assist in providing updated product information to clients Prepare and deliver compelling sales presentations and proposals Customer Service: Respond to customer inquiries via phone and email in a timely and professional manner. Handle and resolve customer complaints or issues efficiently. Maintain accurate customer records More about you Degree in any field. Minimum 2 years of telesales, sales or client support experience would be highly preferred. Excellent communication and interpersonal skills Ability to speak and write Vietnamese language is a plus