Mitchell Subaru, North America's first Subaru dealership, is seeking a qualified, energetic individual for a Customer Service position in our Customer Concierge Department.
Candidates must possess effective communication skills, have a strong customer service and/or sales background, and excellent organizational skills.
Position includes Internet lead management, inbound and outbound calls, and appointment booking and confirmation.
Previous experience in a call center and/or automotive franchise is beneficial but not required.
Strong communication skills (phone and email) and basic computer and organizational skills are required.

Responsibilities:

• Address customer inquiries on Subaru products and maintenance services. 


• Use Customer Relationship Management software (CRM) to develop and maintain relationships with new and existing clients


• Use all available communication channels to book sales and servic...