Job Title: Business & Data Analyst

Job Summary

The Business & Data Analyst is responsible for analyzing business performance, customer trends, and operational data to improve efficiency, profitability, and service quality in a commercial laundry business. This role involves collecting and interpreting data, identifying key insights, and recommending strategies for pricing, business growth, cost reduction, and process optimisation. The analyst will work closely with operations, sales, and finance teams to support data-driven decision-making.

Key Responsibilities

1. Data Collection & Analysis

• Gather and analyze operational, financial, and customer data.
• Update and analyze the pricing guidebook to ensure consistency and competitiveness.
• Track key performance indicators (KPIs) to measure business performance.
• Identify trends...