The Business Analyst at Kaplan Singapore partners with academic, admissions, operations, marketing, and technology teams to translate business needs into clear requirements and data-driven solutions. The role supports digital transformation initiatives by analysing processes, systems, and student journeys to improve operational efficiency and learner experience. The Business Analyst ensures solutions align with Kaplan’s strategic objectives, regulatory requirements, and local market needs.

• Collaborate with academic, admissions, operations, and technology teams to define business problems and gather functional and non-functional requirements.
• Facilitate workshops (internal and external) to capture, validate, and translate stakeholder needs into practical, user-focused solutions.
• Work closely with the Project Manager to ensure project milestones are on track, proactively identify risks and dependencies, and support the suc...