Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

This role plays a critical role in driving customer‑centric change by translating user needs into actionable requirements and enabling successful delivery through cross‑functional Agile teams. The role focuses on improving end‑to‑end journeys, embedding new ways of working, and ensuring sustainable adoption of change.

Key Responsibilities

Customer & Journey Ownership

• Drive customer‑centric outcomes across end‑to‑end journeys delivered by cross‑functional teams.
• Partner with stakeholders to understand customer pain points, business ...