Job description

• Monitor the market, the competition, the customer needs and our cards products & services performance (revenues, market share, NPS, etc)
• Analyse issues and propose cards product & services improvements
• Analyse and evaluate change requests
• Identify solutions together with the colleagues in the squad and evaluate the different options • Develop business requirements and acceptance criteria
• Act as interface with the stakeholders
• Bridge the business needs with IT
• Define the business scope, target operating model and interfaces (Business and IT)
• Follow-up implementation of the change, including Business Acceptance testing (BAT)

Requirements

English speaker with a good command of Dutch and French
At least 6 years of experience
Business expertise (products, processes, etc) in cards and related services

Knowledge of the cards industry, especial...