We are seeking a specialist Bureaux expert providing high levels of technical leadership, facilitates complex query resolution, manages key metrics and has excellent relationships with Accounting Teams, Xchanging and Business Units. This role would be based at Ipswich with a minimum 3 days in office presence.
The Role:
Provide technical solutions to issuesManage the metrics to ensure all action is taken to achieve these Management of B&DD positions, hands on as necessary to reduce the bad debt positionProvide guidance in the recovery of funded positionsEnsure ongoing relationships whilst providing clear liaison between BUs, A&S Ipswich and Mumbai and XchangingProvide strong visibility within the BUs to facilitate resolution of queriesHandle escalations, prioritising urgent activityAttend all relevant meetings to achieve successful outcomesGuide and support Mumbai on escalated issues, ensuring...