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Broker Process Specialist

Company

ING Group

Location

madrid, Spain

Type

Full-time

Key Responsibilities
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We are looking for a talented and enthusiastic Broker Process Specialist to join our
Investment team
of
Products Tribe (COO Domain) .
You will be part of the
COO Investment Products Unit Expert, where we aim
to develop and control processes of investment products in a simple and efficient manner, while we have a lot of fun!
Within this expert team you will develop and control processes of brokerage, focused on the E2E Customer Journey, from the acquisition‑onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day‑to‑day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the brokerage end‑to‑end ...

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