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Brand Advocate & Customer Success Specialist

Company

Teleperformance

Location

west coast division, Malaysia

Type

Full-time

Teleperformance seeks a Customer Success Specialist in Sabah, Malaysia to handle customer inquiries and manage concerns via inbound calls and emails. The role requires a Bachelor's degree or Diploma, B2 level English proficiency, and a customer service mindset. Daily responsibilities include supporting online order placements, managing customer data securely, and adhering to company policies while consistently improving service quality. This position offers a chance to enhance one’s communication skills in a supportive environment.
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