Key Responsibilities

Branch Operations: Supervise daily office activities, maintain service level agreements (SLAs), and prepare performance reports.



Sales & Business Development: Execute localized sales strategies, monitor branch production, and hit premium collection targets.



Policy & Claims Administration:

Review and approve non-life policy endorsements and process claims based on policy coverage within your limit of authority



.Team Leadership: Recruit, train, and mentor agents, brokers, and office staff. Conduct performance reviews and manage daily work schedules.



Compliance & Auditing: Ensure the branch adheres to statutory regulations, legal requirements, and internal company policies