Key Responsibilities

Operations Management

• Oversee daily branch operations to ensure smooth, efficient, and consistent service delivery.
• Ensure compliance with company policies, standard operating procedures (SOPs), and food safety regulations.
• Implement operational strategies to improve productivity, quality, and customer satisfaction.
• Monitor branch performance and initiate corrective actions when necessary.

Financial & Business Performance

• Manage branch budgets, sales targets, cost controls, and profitability.
• Analyze financial reports (sales, food cost, labor cost, wastage) and implement improvement plans.
• Ensure accurate inventory management and minimize losses, pilferage, and wastage.

People Management & Leadership

• Lead, coach, and develop Branch Managers, Supervisors, and key staff.
• Ensure proper manpower planning, staff produc...