Job Functions:
• Oversee branch operations, implement operational policies and procedures, monitor performance against
targets, and ensure compliance with company standards and regulatory requirements.
• Lead, develop, and support branch teams through recruitment, coaching, performance management, and
employee development initiatives to drive a collaborative and high-performing work environment.
• Manage and strengthen relationships with customers and intermediaries by addressing inquiries and
concerns, improving customer satisfaction, and driving loyalty through continuous service enhancements.
• Drive branch sales and revenue growth across distribution channels by executing sales strategies, recruiting
productive agents, identifying market opportunities, and building strong client and partner relationships.
• Manage branch financial performance by overseeing budgeting, cost control, v...