BPO Operations Manager - Onsite - Eastwood - 90K

Job Openings BPO Operations Manager - Onsite - Eastwood - 90K

About the job BPO Operations Manager - Onsite - Eastwood - 90K

Job Summary:

We are seeking an experienced and strategic BPO Operations Manager to join our team, responsible for managing daily operations and client management for a team of 150 people. The successful candidate will have a proven track record of driving operational excellence, managing client relationships, and leading high-performing teams.

Responsibilities:

• Manage daily operations to ensure efficiency, productivity, and quality across various departments.
• Develop and implement operational policies and procedures to align with corporate goals and client success.
• Conduct detailed analyses of existing operations and processes, identifying areas for improvement and devising new approaches to enhance efficiencies
• Coll...