SUMMARY

The Grand Sierra Resort Entertainment Department is seeking a talented and qualified individual to serve as a Box Office Agent. The applicant should have previous Box Office, entertainment and/or special events experience. Proven organizational skills, exceptional guest service, problem solving skills and ticketing system knowledge including Ticketmaster, Show Gate and web based box office services. The Box Office Agent will ensure a hospitable, smooth and efficient operation in person and on the phone. This role is highly visible and interacts with sponsors, vendors, clients, and GSR Management. Leads by example at all times and provides the highest level of customer service to all guests, vendors and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:

Main point of contact for guests and clients to purchase and pick up Grand Theatre event tickets.

Respon...