Role Overview: Boutique Manager

The Boutique Manager is responsible for driving sales performance with a focus on growth and profitability, ensuring customer satisfaction, maintaining high merchandising standards, overseeing store operations, and fostering the training and development of the entire staff.

Key Responsibilities:

Achieve the showroom’s Annual Budget (100%) and contribute to the Brand Budget (80%).
Maintain an Effective Showroom Visual Merchandising & Operations score of 85%.
Ensure Customer Service Excellence with a DSES score of 100%.
Prevent Stock Pilferage (0%).
Lead a highly motivated and high-performing team, with 85% of team members meeting 100% of their objectives.
Commit to Self-Development by attending a minimum of 2 self-development programs annually.

Responsibilities:

Customer Experience / Sales

Ensure high standards of customer service across all operations.

Guarantee all store staff are wel...