**Job Description Summary**
Roles and Responsibilities:

Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.

**Job Description**

**Responsibilities:**

+ Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
+ Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
+ Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
+ Effectively communicate and partner with teammates and colleagues.
+ Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow
+ up, leading to customer satisfaction.
+ Implement GE/customer facility contract, supporting business goa...