Description We are looking for an experienced Billing Specialist III to join our team in Charlotte, North Carolina. In this role, you will be responsible for overseeing billing processes, ensuring accuracy, and providing support to internal teams and clients. This position requires a keen eye for detail, strong analytical skills, and the ability to lead and train team members effectively.
Responsibilities:
• Validate weekly data submissions to verify invoices are accurately processed through third-party platforms.
• Review and approve or reject credit memos requested by Billing or Accounts Receivable representatives, providing clear feedback on rejection reasons.
• Analyze and correct billing errors on rejected invoices, ensuring resubmission within five business days of notification.
• Collaborate with the billing team, clients, and internal stakeholders to provide leadership and support.
• Conduct thorough root cause analyses to identify process inefficiencies...