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Billing Integrity Analyst at Vodafone Ghana

Company

Confidential

Location

Ghana, Ghana

Type

Full-Time

Work with the Billing Integrity Manager and the Senior Billing Integrity Analyst to implement billing integrity strategies.To deliver the KPIs in the following areas: Pre-Bill Validation and Post Bill Validation covering Consumer and VBS customer billing, Provisioning Assurance, Products and Tariff Assurance over Customer Billing, Roaming Cost Assurance, Interconnect Cost Assurance and Billing Validation.

Key Accountabilities

  • Implement billing integrity processes and policies with regards to improving billing accuracies.

  • Perform operational audit roles on all Billing Platforms.

  • Perform end-to-end billing integrity checks from pre-billing to post-bill checks covering the Fixed and the Mobile billing platforms.

  • Monitor the billing integrity KPIs in the following areas: Pre-Bill Validation and Post Bill Validation covering Consumer and VBS customer billing, Product Testing, Provisioning assurance, Products and Tariff Ass...
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