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Billing and Collection Officer

Company

Hertz Philippines

Location

Makati, Philippines

Type

Full-time

Job Summary

Billing Specialist is responsible for managing the billing cycle within the car rental business, including invoice preparation, rental agreement reconciliation, and monitoring customer payments. The role ensures billing accuracy and compliance with rental policies.


Key Responsibilities

● Prepare and issue invoices based on car rental contracts and/or proposals, extensions, fuel charges, insurance, penalties, and other applicable fees.

● Review and validate rental contracts to ensure correct rates, discounts, and terms are applied.

● Monitor accounts receivable and follow up with individual and corporate clients for outstanding payments.

● Reconcile daily rental transactions with system records and resolve billing discrepancies.

● Coordinate with reservations, operations, and finance teams to validate billing details.

● Process credit memos, adjustments, and refunds as needed.

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