Advance your career with Toyota Canada as a Bilingual Warranty Claims Specialist in Scarborough, ON. Focus on processing claims and ensuring dealer satisfaction in this hybrid role.
This full-time position requires assisting dealers through a warranty assistance line while ensuring accurate processing of Factory Warranty and ECP claims. You'll play a key role in maintaining satisfaction levels and collaborating with warranty vendors to resolve dealer inquiries effectively.
Key Responsibilities:
• Assist dealers on the Warranty Assistance telephone line
• Review and process claims accurately
• Monitor dealer inquiries and respond promptly
• Maintain high dealer satisfaction standards
• Collaborate with warranty vendors and third parties
Requirements:
• Minimum 2 years of customer service experience
• Bilingual in English and French is essential
• Dealership service/parts experience is beneficial
• Excellent written and verbal communication skills
•...