Job Description
Sales Support (Primary – ~80%)
Respond to customer inquiries and provide day-to-day support
Track sales activities, orders, and prepare reports
Assist with quotes and proposals
Coordinate sales meetings, calendars, and travel logistics
Maintain and update CRM (and internal systems such as SAP, if applicable)
Coordinate shipments and communication between U.S. team and Italy HQ
Support order tracking and follow-ups with customers
Marketing Support (Secondary – ~20%)
Assist with marketing materials (basic web updates, brochures, presentations)
Support social media updates and engagement
Assist with email campaigns and marketing coordination
Help coordinate events (trade shows, webinars)
Administrative Support
Manage general correspondence and phone inquiries
Maintain internal databases and documentation
Assist with office coordination tasks as needed

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