Bilingual (English and Spanish) Personal Injury Records & Demands Department Manager (Virtual Assistant)

Full-time

Compensation: Starting at $2,000 US Dollars per month

Role Overview

The Demands Manager plays a critical leadership role in overseeing the firm's Demand Department and ensuring the efficient progression of personal injury cases through the demand preparation process. This position is responsible for managing departmental operations, team performance, quality assurance, productivity, case progression, and strategic initiatives that support the firm's overall goals and client service standards.

This role requires a strong understanding of legal operations, case management workflows, team leadership, process improvement, and performance management within a fast‑paced environment.

Key Responsibilities

• Lead, coach, and manage the Demand Department, including Demand Specialists, Hospital Request Sp...