Job Description
We are seeking a detail-oriented and proactive Bilingual Customer Coordinator/Dispatcher (French) to join our client's team. In this remote position, you will play a crucial role in maintaining and improving our service quality, coordinating with operators and the Operations department, and ensuring seamless communication with clients.
Monday to Friday 10am - 7pm EST
- This is a FULLY REMOTE role
- Salary $51,000 + up to 20% bonus
Roles and ResponsibilitiesEnsure the high standard of service delivery by overseeing safe, timely, and cost-efficient operations, working closely with drivers and the Operations team.Utilize available dispatch, routing, and CRM software to manage client interactions, site locations, equipment, and fueling needs.Plan and coordinate call-in deliveries, ensuring proper dispatching and communication.Communicate any client schedule changes to the Operations and Sales t...