Bilingual Disability Claim Specialist (Complex Claims & COD)

Location: Remote, or if local to an office, hybrid – Kingston, Toronto, or Montreal.

The total target compensation (TTC) range, including salary and target bonus, is $78,698 - $125,350. This range applies to permanent roles only. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.

Empire Life is looking to hire a Disability Claim Specialist (Complex Claims & COD) to join our Group Operations team! We are actively seeking candidates to fill a current, open position.

What you’ll be working on

Expert Claim Adjudication and Strategy

• Proactively manage/support a dedicated portfolio of high‑complexity LTD claims, including those with significant medical, vocational, or contractual challenges.
• Support the Change of Definition process by coaching and signing off on COD mi...