Job :
As part of the development of our business, we are looking for English-speaking customer service representatives for inbound calls.
Your mission will be to:
Ensure customer reception, identification, and request processing Analyze the customer's needs to provide the necessary advice and Assistance. Ensure the achievement of sales objectives as well as the processing of complaints Required profile :
You meet the following requirements:
Minimum Bac + 2 (DEUG, Bachelor's degree or equivalent), preferably in foreign languages; Perfect command of French Command of a second language, English You have excellent interpersonal skills, good active listening and communication skills, and the ability to work in a team.