Description:
Work directly with Client Service Team (Client Managers, Client Executives and Principals) to provide a high level of client support in response to routine client requests and needs, act as liaison with carriers, and maintain client and carrier information.
Essential Duties & Responsibilities
Support the Client Service Team with the renewal process.
Gather client census data, current / renewal plan design and rate information, historical claims experience data, and any additionally related materials required to prepare RFP for client renewals and prospective groups.For specifically assigned clients, provide Benefit Service Associates with RFP information and respond to questions for clarification if needed. For all other client RFP’s, follow processes and procedures to market clients for renewal process.Analyze market proposals received to verify benefits, premium rates and competitiveness.